CUSTOMER SERVICE

RARLON   is committed to elevating the quality of healthcare. We believe that an excellent customer experience is the common ground for user-friendly products and human-central service. Therefore, by offering all around customer service that covers nearly all aspects clients encounter when looking for qualitative medical equipment, you can truly feel what our brand stands for. At Rarlon, our experienced service team provides detailed product information, technical support, warranty, product training, and other assistance as follows.

FAQ
Q: How about the sample policy?
A: We can offer free samples if we have enough stock.
Sample lead time: 1~2days can be arranged after you confirm
Q: Can you help with the design?
A: Yes, we have professional designers to help with simple information such as logo and some images.
Q: ls there any quality control?
A: Our factory have a professional QC team with the strong sense of responsibility.Every working procedure is monitored by our specialists to ensure the high quality of ourproducts.
Q: Do you accept small order?
A: Sure, we would like to grow up with you together.
Q: What is your payment terms?
A: We support T/T, paypal, western union, credit card. Full payment for small order, 30% deposit, 70% balance beforeshipment.

        Q: After service
        A: Customers satisfaction is very important to us!!!
       If you have any problems or questions, please let us know that in time,we will do our best to solve the problems and give you a satisfying  answer.